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Engineering Jobs - Customer Service
Engineer at UMEME in Uganda
Position Title: Customer Service Engineer, Uganda Jobs,
Organization: UMEME Limited
Primary Location:Kampala, Uganda
Education Level: Bachelor’s degree
Minimum Experience : 5 (Years)
Job Type : Full-time Employment
Closing date: 30th Sept 2014
Job Purpose:
• Delivery of Engineering Services for all customers Interrelationships
• Works Closely with District Managers in Districts which CSE has
responsibility for.
• Has functional responsibility for all things technical within districts
and as such has direct dealing with O& M engineer and Metering Engineer and
Oversight of their deliveries
• Works closely with Contractor Manager
Principal Accountabilities:
• Systematic management of all resources, People, Materials and Processes
• Ensuring customers are connected to target times and in a network
efficacious manner
• Ensuring Asset inspection programmes are delivered and recorded to time
and quality
• Delivering customer responses, planned and unplanned in a systematic,
efficient and safer manner
• Managing unplanned and unplanned outages in accordance with outages
protocols
• Delivery of overall works planning and scheduling
Education, Experience and Skills:
• Degree in Electrical Engineering 5 (five) years experience in industry
• Communications Skills both verbal and written
Key Competences:
• Ability to systematically manage key resources, People, contractors,
systems and materials
• Ability to plan and to deliver the plan
• Ability to communicate above and below
• Motivated by excellence especially with respect to customer service
Mode of Application:
If you believe you are the right candidate, please send your application
clearly detailing your suitability for the position in terms of required
qualifications and experience to: recruit.hr@umeme.co.ug.
Please do not send CVs, Please indicate the job you are applying for in the
subject line.
