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Job Title: Front Desk Assistant
Reports to: : Human Resource Management Officer
Organisation:National Medical Stores
Salary Scale: Grade 7
Location of Office: Entebbe
Ref:NMS/2014/05:
Job Purpose: To carry our reception service and telephone switch board operation.
Background Information:
National Medical Stores is an autonomous Corporation that was established
by an Act of Parliament 1993. Our mandate is to procure, store and distribute
medicines and other medical supplies to public health facilities in Uganda.
Our vision is “A POPULATION WITH ADEQUATE AND ACCESSIBLE QUALITY
MEDICINES AND MEDICAL SUPPLIES”
Our Mission is “TO EFFECTIVELY AND EFFICIENTLY SUPPLY ESSENTIAL
MEDICINES AND MEDICAL SUPPLIES TO PUBLIC HEALTH FACILITIES IN UGANDA”
We are now looking for competent persons who possess appropriate skills,
knowledge and right attitude to fill vacant positions which has arisen as a
result of our expanded mandate. Applications are now invited from suitably
qualified candidates to fill the following vacant posts within the Corporation.
National Medical Stores is an equal opportunity employer.
KEY RESULT AREAS/ACCOUNTABILITIES
1.Receive, record bookings and make outgoing calls.
2.Maintain records and verify telephone bills beforen forwarding for
payment processing.
3. Receive all incoming calls and route them to relevant personnel, and
attend to routine inquiries and record all messages received in line with NMS
customer care guidelines.
4. Maintain the front desk office infrastructure in line with front office
desk management practices.
5. Receive customers/visitors to corporation and guide the relevant offices
in line with NMS customer care guidelines.
QUALIFICATIONS AND EXPERIENCE
1)A minimum of an diploma in Secretarial Studies or in Business
Administration or in Leisure and Hospitality.
2)Computer literate
3)Able to communicate effectively, especially verbally
4)A Minimum of two years post qualification experience.
5)Should have undertaken training in Customer Service
Mode of application:
Interested candidates should submit their CVs that should include names and
addresses of the last two employers with hand written applications indicating
the reference number of the position you are applying for and giving three
referees with their full time telephone contacts, email and postal addresses
indicated on the application letter.
2 Photocopies of the original academic documents should be attached.
NATIONAL MEDICAL STORES
Plot 4-12, Nsamizi Road
P.O Box 16,
ENTEBBE, UGANDA.
All applications should be addressed and delivered to the Head of Human
Resource and Support Services, not later than 5 p.m on 8th April 2014.
Please note that National Medical Stores reserves the right to verify
Photocopies of the academic documents attached with the relevant awarding
institutions to authenticate their validity. Any form of canvassing will lead
to automatic disqualification. Only candidates who meet the specifications
indicated for the jobs will be contacted.
