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Position Title:QA Management & Training Manager
REF: REF006/02/2015
Organization:Marie Stopes Uganda
Employment Type:Full Time Permanent
Reports to:Director of Quality Assurance Management and Training (QAMT),
Application Deadline:13th March, 2015,
Organizational Profile:
Marie Stopes Uganda is an NGO registered in Uganda. We are affiliated to
Marie Stopes International. Together we deliver quality sexual and reproductive
health care and family planning to millions of the world’s poorest and most
vulnerable women. Marie Stopes Uganda has new, great and exciting career
opportunities across various departments including Programs, Finance,
Procurement, Social Enterprise & Marketing, Quality Assurance Management &
Training and many others.
The Quality Assurance Management and Training Manager shall be reporting to
the Director of Quality Assurance Management and Training (QAMT), the post
holder is responsible for leading an agile and highly skilled team of QAMT Officers
who provide dedicated quality assurance management and capacity building across
MSU service delivery channels. S/he will
work closely with team leaders to ensure that MSI’s global clinical quality
standards, infection prevention, adverse event management and client care are
effectively applied across all Marie Stopes supported services in Uganda.
Success is measured by consistently high quality scores across all service
delivery channels, effective management of adverse events, and timely action taken
to address any identified weaknesses.
The QAMT Manager is required to demonstrate MS Uganda’s core values of:
1.Accountability of all staff to each other and our clients and
stakeholders
2.Equality of opportunity and access
3.Value for money in the management of our resources
The QAMT Manager is part of the Middle Management Team (MMT). MMT members are expected to demonstrate MS
Uganda’s values in their behaviour. The MMT members work together and are
mutually accountable to one another in their responsibility to develop and
deliver a strategic and sustainable country programme using the Marie Stopes
social enterprise model. As part of the
MMT, this role will use data to analyse performance, raise key issues, and
monitor performance to ensure delivery of measurable results and demonstrate
strong fiscal management of donor resources.
The QAMT Manager is required to demonstrate MS Uganda’s core values of:
1. Accountability of all
staff to each other and our clients and stakeholders
2. Equality of opportunity
and access
3. Value for money in the
management of our resources
Key Responsibilities
QUALITY ASSURANCE:
Responsible for the clinical standards, protocols and policies and
standardisation of sexual and reproductive health (SRH) services provided by
Marie Stopes in Uganda
•Lead the development, review and update of the MSU clinical standards
based on MSI clinical standards and Ministry of Health (MOH) standards
•Disseminate the clinical standards to all MSU clinical staff and ET
•Ensure adoption and utilisation of the relevant clinical standards across
all service delivery channels
•Support teams to effectively respond to issues raised in MSI QTAs and
other internal and external clinical audits
•Provide on-going support and current information to MOH colleagues on SRH
services as needed
•Respond to any technical and clinical guidelines queries from MSU staff
•Support Procurement and Logistics to ensure an unbroken supply of fit for
purpose medical equipment and commodities across all channels
•Advise Measurement and evaluation of any new quality indicators that
should be integrated into performance dashboards for service delivery channels
INNOVATION:
Facilitate and support the
development of clinical innovations for
post abortion care, LARCs and other SRH
services across all channels
•Regularly performs surgical procedures like post abortion care, TLs and
vasectomies using new standards as they evolve, ensuring clients receive safe
and appropriate clinical care
•Be current with innovations and medical developments in the field of
family planning, post abortion care, cervical cancer and other RH services
•Provide technical advice and guidance on standards, policies, research,
analysis, review and dissemination of innovations and medical developments
•Disseminate standards, lessons learned and best practice across all
channels
•Work closely with all programmatic teams to ensure that clinical quality
is closely monitored, and clinical outcomes are understood, disseminated and
practice adjusted to ensure the highest clinical quality standards
GOVERNANCE:
Responsible to ensure appropriate
clinical governance is maintained across all channels
•Prepare for and contribute to the annual report of the MSI Confidential
Enquiry into Client Deaths and monthly adverse event reports (submit to ET)
•Ensure policies, technical assistance, training and tools are utilised
across all service delivery channels for: effective clinical supervision;
ensuring internal and external clinical audit; major and minor complication
reporting; medical advisory committees; and client satisfaction feedback.
•Support all channels contribute to a functioning Medical Advisory
Committee which meets at least quarterly and when necessary to review and act upon analysis of key
clinical quality indicators
Ensure QAMT delivers clear objectives, on time and to budget
•Ensure that QAMT performance deliverables are set and monitored monthly
•Manage performance through regular monitoring against and agreed dashboard
for all activities
•Support and deliver training to ensure consistency in the quality and
performance across all channels
•Ensure timely, complete and accurate financial and programmatic reporting
of all activities
•Ensure QAMT activities are implemented to MSI standards, on time and to
budget
Qualifications:
Medical or Clinical Officer or Nursing degree with advanced knowledge of
OB/GYN procedures and quality assurance management
More than one Ugandan language desirable
Skills/Experience:
·
Proven leadership and management skills that motivate high performing teams
and encourage innovation and creativity
·
Leadership experience with financial management and budget responsibility
·
Clear ability to identify and set performance deliverables
·
Experience and knowledge of Ugandan health sector and community health
service delivery (including mobile services)
·
Experience managing donor funded programmes highly desirable
·
Demonstrated ability in facilitating staff capacity development at all
levels
·
Excellent communicator, an active networker and good listener
·
Proven communication and writing skills to persuade and influence at all
levels
·
Proven IT skills with the ability to analyse data for strategic purposes
and decision making
Mode of application:
To apply for any of these positions ,
Apply on the respective job and fill in the details and attach your CV
and cover letter in one document(Do not attach transcripts and Certificates) OR
send a CV and Cover letter only(Do not attach transpcripts) by email to
jobs@mariestopes.or.ug
or post to the Senior Manager,
People and Development,
Plot 1020, Kisugu-Muyenga,
P.O Box 10431, Kampala-Uganda,
quoting the position in the subject(title) before 13th March, 2015, 5pm.
Thank you.
