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ABC CAPITAL BANK LTD
We are looking for young dynamic and enterprising individuals to fill in
the following positions:-
Position Title:BRANCH MANAGER
Duty Station: Kampala
Organization:ABC Capital Bank Ltd
Employment Type:Full Time Permanent
Application Deadline:23rd January, 2015
Background Information:
ABC Capital Bank Ltd is a commercial bank licensed and regulated by Bank of
Uganda. ABC Capital Bank is part of ABC Group, Kenya and has ambitious growth
plans.
Overall Purpose of the Job
· Liaison between branch customers and the Bank, through product, service
performance and communication with clients and to ensure that the customers’
requirements are met through product attributes, service expectations and price
sensitivities.
· To grow customer base & balance sheet
· Maintain high service delivery standards by ensuring close relationship
between the Bank and its clients.
· Manage operational and business risks and costs in order to maximize
revenue generation and profitability for the branch.
Key Responsibilities
a) Business Development
Expected Results
· Increased sales and earnings for the Branch in line with set targets /
budgets.
· Increased deposit balances and asset facility utilization
· Increased usage of Bank Products through cross selling
b) Customer Relations
Expected Results
· Growth in Customer numbers
· Customer Retention
· Client Research
· Problems Resolutions
c) Maintenance of Loan/Liability Book
Expected Results
· Manage out of order Accounts
· Maintain good book from turning non‐ performing
· Increased profits
· Track Audit rating for portfolio
d) Compliance with rules and regulation
· Compliance with general Banking and credit policies and procedures.
e) Participate in ABC Capital Bank governance and CSR programs
· Participate in ABC CSR activities
· Overall branch management.
· Staff development and welfare which includes motivation and recognition
· Audit Compliance
· Profitability
· Manage operational risk in the branch to prevent losses and other
associated risks.
· Provide leadership, direction and pace to the branch team.
· Participate in preparation of branch budgets and targets.
KEY PERFORMANCE INDICATORS
· Increased Earnings for Corporate ,Retail & SME Banking and Treasury
· Increased credit facility utilization
· Increased usage of Bank Products through Cross selling
· Customer Satisfaction.
· Customer / Staff retention.
· Quality of Credit Limit Application and documentation...
· Outstanding proposals.
· Reduction of costs at the branch
· Accuracy
· Turnaround times
· Sales and financial target
· Number and quality of calls made and leads written
· Increased cross‐sell penetration ratios (growth in existing business base)
for various product categories.
· Level of expired facilities/limits within the portfolio.
· Good audit ratings
· Prevention of frauds
JOB SPECIFICATIONS
Academic Qualifications
· Business / Marketing related degree from a recognized University with an
MBA as an added advantage.
· Or equivalent experience in Banking.
· Professional Qualifications
· Diploma in Banking preferred.
· CPA‐U/ACCA and above preferred.
· Level of Experience
· The person should have 6 years proven experience and track record in
banking 3 of which
should be in management role.
· Good knowledge of banking and financial market in Uganda.
· Knowledge in Credit Analysis and Monitoring
· Knowledge in Bank Products
· Selling and Negotiation Skills
· Competences
· Competence in credit skills, product development, sales and negotiations.
· Passion and commitment to quality service performance.
· Excellent organizational, planning and analytical skills.
· Financial analysis
· Computer Literacy
· Trade Finance
· Selling and Negotiation skills
· Good Interpersonal skills
· Good Communication skill.
· Complexity/Judgments
Problem Solving
Analysis and interpretation within the areas of broad business and credit
risk, financial accounting, as well as general banking policies and procedures,
is required to:
Interpret consolidated financial balance sheets, ratios, cash flows, pay
ability etc. pertaining to commercial businesses Planning Establishes,
prioritizes and co‐ordinates own tasks and action plans to ensure that work is
completed efficiently in a systematic manner, within accepted turnaround times
in line with Credit and general compliance parameters.
Sometimes required to increase bank business with a non‐conducive external
environment.
As a liaison person between the bank and customer sometimes one can be torn
which side you are on especially on borderline decision cases.
Freedom of Decision Making Makes decisions within general precedents at ABC
Capital Bank and closely defined policies in the Bank. Exercises freedom of
choice to use acceptable approved methods to adapt and refine work processes
for service efficiency.
Any deviations to be referred to Head of Operations, Executive Director or
CEO.
All decisions above the policy guidelines have to be referred as above.
1 .All recommendations to change policy, change or waive are referred to
relevant authority.
There is no limit on where to grow the assets/liabilities as long as it is
within the KYC/AML
mandate/Bank policy.
Most decisions in Market leadership and Analysis are made using the skills
and judgment of the roleholder.
Mode of application:
If your qualifications and experience match those described above please
send a detailed application together with your CV, copies of your academic
certificates and transcripts and a cover letter of not more than 2 pages to The
Executive Director,
ABC Capital Bank Limited,
P.O. Box 21091, Kampala
Tel:‐ +256 (200) 516600
E‐mail to: hr@abccapitalbank.co.ug
Deadline: 23rd January, 2015
