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Uganda jobs at FUTURE OPTIONS
CONSULTING LTD- Uganda
Position Title:Relationship Manager,Jobs in Uganda,
Organization:FUTURE OPTIONS CONSULTING LTD-- offering online recruitment services is
recruiting on behalf of its valued Client
Primary Location:Kampala, Uganda
Education Level: Bachelor’s degree
Minimum Experience : 5 (Years)
Job Type : Full-time Employment
Closing date: 22 May 2014
Industry Type : Bank/Insurance/Finance
Company Profile :
Our client in the Banking industry seeks to fill the position of
Relationship Manager.
Job Description :
• Acquire new customers (high net-worth affluent individuals) as per the
criteria outlined in the segment value proposition and reflected by the segment
strategy and sales targets.
• Pro-actively identify cross-sell
opportunities within own portfolio of customers to maximise bank revenue and
ensure all customers’ financial needs are met by the Bank.
• Be guided by the segment value proposition and sales targets as to what
the priority products are both from a bank and customer perspective.
• Conduct a needs analysis with all new and existing customers to ensure
that product opportunities identified are appropriate to meet the customer’s
needs and expectations.
• Comprehensive understanding of
customers’ short and long term financial goals/aspirations and keep up to date
with changes in the financial needs and purchasing power (e.g. salary) of
customers.
• Establish, build and strengthen
one-on-one relationships with customers, based on mutual respect, to retain
customers and gain word-of-mouth referrals
• To develop business and ensure that there is increased earnings, facility
utilization and usage of all Banks’ products.
• To ensure that customer relations are maintained well to facilitate
growth in number of customers, reduce complaints and also retain the existing
customers
• To maintain a good loan book and ensure profits are increased, accounts
out of order are reduced and downgrading/provisions are reduced
• To be the principal point contact for the Bank’s relationship with a
designated portfolio of corporate customers and non-customers.
• To market for corporate business for the bank To ensure quality service
delivery to corporate customers to achieve agreed service levels Prepare and
maintain appropriate reports
• Ascertain that all relevant documentations required are obtained.
• Ensure all bank interest
charges/waivers and other set parameters are duly implemented in the system.
• Ensure no relationship lapses.
• Support client confidence through solid delivery of expected benefits
such as cost-efficient finance, improved efficiency of financial administration
and reliability of required service standards support client confidence.
• Reduce turnaround time in resolving customer queries and issues.
• Support in the development of
existing business relationships and increase profitability/customer wallet size
• Cross sell Bank products and services.
• Grow customer base and business volumes as per agreed targets.
• Generate and improve profitability on a portfolio of new customer
relations.
• Ensure that applied credit interest rates are minimal or managed within
guidelines and limits set by the Bank and in adherence to regulatory
requirements.
• Develop an intimate understanding
of the clients industry/business, analyse their modus operandi, management
practices, judgement of various influential decision makers and market
conditions affecting the long-term viability of the company/institution and its
sector.
• In-depth understanding of financial service trends and practices
nationally.
• Identify barriers to business growth and sustainability that emanate from
service dissatisfaction and competition from other service and product
providers (market intelligence).
• Awareness and intimate understanding of the activities of the traditional
and non-traditional competitors and the impact on client relationships.
Skill Set :
Attributes For the above position. The individual should have the following
attributes:
• Ability to work conscientiously and independently with minimal
supervision. This calls for a person with high motivation and integrity.
• Ability to communicate clearly and
concisely, both orally and in writing.
• Possess sound negotiation and management skills
• Possess excellent presentation skills
• Have the ability to make prompt decisions and be independent in problem
solving in assigned duties.
• Have good interpersonal/Public
Relations skills in both formal and social gatherings and ability to establish
and maintain effective working relationships with those contacted in the course
of work
• Possess excellent analytical skills, be open-minded and have the ability
to identify alternative solutions
• Possess good knowledge of Bank products and problem solving techniques
• Possess the ability to work effectively under pressure and tight
deadlines.
• Possess good credit and financial analysis skills
• Be pleasant, honest, outgoing,
well groomed and self-driven Qualifications/Experience For the above position,
the successful applicant should have:-
• University Degree from a
recognized institution
• Must have at least three (5) years experience in Corporate Relationship
• Should have experience in Marketing
• Possession of Banking or any
Professional Qualifications would be an added advantage
Mode of Application:
Interested candidates should send their applications and Cvs to
jobs@futureoptionsug.com. Only shprtlisted candidates will be contacted.
Telephone : 0414 231 204
Address :
Replies To: Future Options Consulting Ltd,
4th. Floor, Diamond Trust Bldg,
