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Job Title: Head of Operations
Supervisor: Director
General
Location: Uganda
Contract Duration: three (3) years
Job summary
The Head of Operations is responsible for directing all the
Bank’s lending activities in the region, and shall take full accountability for
the overall performance of the Operations Department.
The position ensures
strategic relevance, economic justification, sustainability and quality of the
Bank’s lending operations as well as the establishment, monitoring and
evaluation of service standards.
Key responsibilities
·
Provide strategic leadership to the Operations
department and guide all its activities to support the Bank’s growth strategies
and achieve projected business results.
·
Initiate, establish and maintain the Bank’s
operating policies and procedures; monitor and ensure their regular update and
consistent application.
·
Drive operational processes, maintaining
effectiveness and efficiencies while monitoring compliance to relevant local
and international regulations as well as total client satisfaction.
·
Design a risk management framework for the
department and supervise activities to ensure that the risks associated with
the Bank’s new project lending, equity investments, asset leasing and guarantee
operations are clearly identified, are acceptable and that appropriate
mitigation measures are instituted.
·
Institute regular quality checks and assessment
on the Bank’s portfolio and prepare monthly reports showing the portfolio
status.
·
Design project appraisal policies and guidelines
to ensure that the quality of appraisals is at international standards enabling
management to make the right investment decisions.
·
Design disbursement and supervision policies,
monitor the performance of all projects financed by the Bank and initiate/
authorise immediate remedial actions where problems are identified.
·
Establish and maintain clear project performance
metrics to track and evaluate loan portfolio quality, efficiency of the
operations systems and the performance of staff against stated business
objectives.
·
Develop and manage a team of highly skilled
professionals and motivate them to grow the Bank’s business and deliver quality
results.
·
Monitor daily operations in order to ensure the
achievement of a firm level of compliance to internal controls and adherence to
the highest standards of quality both within the processes and in the services
to clients.
Carry out any
other tasks assigned by management.
Organisational positioning
HeadOfOperations
Academic and
professional qualifications
Bachelor’s degree
in Commerce, Engineering, Banking, Finance, Business Administration or other
relevant degree on a full-time programme from a recognised university.
Master’s degree in
Finance, Business Administration, Development Studies, Engineering or any
related field from a recognised university.
Professional
qualifications in a related field (e.g. CFA, ACCA, CPA, ACIB).
Experience and other
requirements
·
At least fifteen (15) years’ experience in
project cycle management with specific competences in project finance,
structuring and negotiation, project appraisal and supervision in a commercial,
merchant, or development banking environment.
·
A minimum of seven (7) years’ experience in a
senior management role in a major banking institution.
·
Excellent analytical skills, in particular
financial modeling skills.
·
Profound, practical hands on structuring
experience earned through the development of large projects in infrastructure
and industry.
·
Extensive knowledge of project cycle management
(project analysis, monitoring and evaluation).
·
Clean record of service in the banking industry
with specific expertise in project planning and credit management.
Additional skills
·
Superior business management and negotiation
skills.
·
Strategic leadership skills with demonstrated
ability to drive a team to execute and deliver business objectives.
·
Strong decision-making, conflict resolution and problem
solving skills.
·
Logical and conceptual thinking.
·
Business acumen and results orientation.
·
Excellent communications skills (oral, written
and formal presentations).
·
Networking skills, tact and diplomacy.
·
Ability influence at senior government levels
(national, regional and international).
·
Organisational awareness and commitment.
·
How to
apply
·
If your career aspirations match these
challenging and exciting roles, please write in confidence quoting the position
title on the subject of the email or cover letter on or before Monday 22nd July
2013. Applications, including your curriculum vitae, a working e-mail address,
daytime telephone contacts, qualifications, experience, present position,
current remuneration, names and addresses of three referees should be sent to
esdeadb@kpmg.co.ke. All applications should be sent online by email. Applicants
for all positions must be nationals of the EADB Member States except where
expressly indicated. Applicants who had earlier applied for re-advertised
positions should not apply for the same positions.
Reference number:
EADB/HO/2013
·
Applicants
will be required to address the following information directly to KPMG:
·
1) A reference letter from their immediate past
employer.
·
2) A character reference from an individual who
has known the applicant for at least 3 years.
·
The EADB reserves the right not to offer or make
any appointments, and to offer and make appointments on other terms and
conditions. Successful candidates should be ready to assume duty before 1
October 2013.
·
EADB will only contact applicants being
considered for an interview.
