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Position Title:Receptionist

Organisation:International Committee of the Red Cross (ICRC)

Deadline :Friday, 5th January 2018

Duty Station:Kampala, Uganda

JOB DETAILS:

The International Committee of the Red Cross (ICRC) is a neutral and independent international humanitarian organisation, which assists and protects victims of armed conflicts and other situations of violence.

Key Duties and Responsibilities:

Front office duties

·             Tasked with welcoming visitors and leading them to the respective office.

·             Answering incoming telephones and ensuring connection with concerned departments.

·             Upon request making telephone calls and connecting the caller to the receiver.

·             Taking messages and relaying information accordingly.

·             Checking and ensuring proper functioning of all telephone lines and reporting any problems to the IT technician for resolution.

·             Receiving mail and handing it over to the appropriate office and preparing mail pouches for dispatch to specific destinations.

·             Ensuring receipt of telephone bills from the various service providers.

·             Assisting the HR dept. in receiving and registering applications during recruitment processes.

·             Clerical duties

·             Making photocopies especially for the monthly accounting as well as accountability documents from other departments.

·             Supporting the Finance dept. during the monthly closing especially with checking, verifying and packing documents.

·             Filing and archiving in the Administration department i.e. premises and utility files.

·             Managing the Administration department’s store for stationery and office consumables.

·              Tasked with monitoring and renewing subscriptions for satellite TV and respecting payment deadlines.

·              Operate the photocopiers at the Delegation (Including consumables) and ensuring that they are well protected and switched off at the end of each day.

·              Maintaining a file for copier records including purchase, service, repair and replacements.

·              Distributing and later collecting from users all bills for private use of phones and compiling those bills for charging.

·             Support with Welcome service duties:

·             Supporting the Welcome Officer in organizing hotel accommodation and workshop bookings.

·              Making flight reservations and purchasing air tickets for professional and private travel.

·             Coordinating with Fleet dept. for airport pick-up and drops for staff and visitor travelling.

·             When needed, processing travel and immigration requirements (visas, travel insurance, work permits, etc.) for staff or dependants.

Qualifications, Skills and Experience:

·             The ideal employee of International Committee of the Red Cross (ICRC) as a Receptionist should hold a relevant degree or equivalent

·             Two to three years’ work experience in a similar function

·              Excellent command of written and spoken English (French and other languages, an asset).

·             Proficiency in Microsoft office applications, ability to use internet and email applications.

·              Sense of discretion and responsibility, ability to take initiative and to work independently.

·             Experience in handling travel and immigration procedures

·             Excellent planning and organizational skills

·             Good communication, reporting and interpersonal skills

·             Service oriented with capacity to work independently

·             Ability to work within a team and to integrate him/herself and learn new skills

·          

    Age: Between 25-35 years

Job application procedure

All qualified and interested candidates should send their applications to motete@icrc.org  with a detailed CV, phone contacts, copies of working certificates