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Social Franchise Coordinator - 009/02/2015
Position Title:Social Franchise Coordinator
REF: REF009/02/2015
Organization:Marie Stopes Uganda
Employment Type:Full Time Permanent
Reports to:the Head of Social Franchise
Application Deadline:13th March, 2015,
Organizational Profile:
Marie Stopes Uganda is an NGO registered in Uganda. We are affiliated to
Marie Stopes International. Together we deliver quality sexual and reproductive
health care and family planning to millions of the world’s poorest and most
vulnerable women. Marie Stopes Uganda has new, great and exciting career
opportunities across various departments including Programs, Finance,
Procurement, Social Enterprise & Marketing, Quality Assurance Management
& Training and many others.
Reporting to the Head of Social Franchise, the purpose of this role is to
provide supportive supervision and mentoring of BlueStar providers to ensure
these valuable providers are delivering the high quality of clinical services
and client care expected of the network. The BlueStar network is a strategic
channel for providing greater access to urban, peri-urban and underserved
communities with unmet need and unmet demand for FP. Service delivery of voluntary family planning
through BlueStar providers is a primary service delivery channel under the LTM
Programme.
A Social Franchise Coordinator is responsible for identifying and taking
prompt action to correct all performance issues and promote continuous learning
among BlueStar providers in a selected geographical area. Performance will be measured by achieving and
maintaining consistently high quality of services, equity of access and client
care delivered by the BlueStar providers in her/his assigned area.
A Social Franchising Coordinator is required to demonstrate MSI Uganda’s
core values of:
1.Accountability of all staff to each other and our clients and
stakeholders
2.Equality of opportunity and access
3.Value for money in the management of our resources
Key Responsibilities
1.Provide effective supportive supervision and mentoring to BlueStar
providers to ensure sustainable achievement of quality of service delivery,
equity of access, and exceptional client care.
2.Effective work planning and clear performance management of BlueStar
providers to ensure delivery of MSI Uganda quality standards and agreed donor
deliverables
3.Effective reporting, compliance and coordination
Provide effective supportive supervision and mentoring to BlueStar
providers to ensure sustainable achievement of quality of service delivery,
equity of access, and exceptional client care.
Activities include:
• Development of mentoring
and support strategy for all BlueStar providers in geographic area using
evidence based segmentation.
•Regular supportive supervision and mentoring visits to BlueStar providers
to ensure providers are delivering services and client care to MSI standards
and services are responsive to client needs.
•Ensure effective capacity building strategies are put in place to
transition all BlueStar providers to high quality and highly productive FP
service providers.
•Identify and recruit new providers in geographic who meet BlueStar
eligibility and want to join the network.
•Work with Communications to develop highly effective demand creation
strategies that address client and provider needs for specific geographies.
•Effective work planning and clear performance management of BlueStar
providers to ensure delivery of MSI Uganda quality standards and agreed donor
deliverables
Activities include:
•Development and achievement of appropriate service projections and
performance deliverables set for geographic area.
•Use provider performance dashboard to motivate quality and performance.
•Ensure effective reporting of essential SF data for dashboards, SF client
data, and voucher services by BlueStar providers.
•Identify and support BlueStar Providers
to correct any quality, compliance, operational or client care issues
affecting service delivery to improve client outcomes
•Support and deliver training to ensure consistency in the quality and
performance across all social franchises
•Effective voucher process implemented by BlueStar providers
Effective reporting, compliance and coordination
Activities include:
•Timely submission of monthly and quarterly work plans
•Appropriate reconciliation of all advance and expenditures
•Effective collaboration with other channels and teams to increase
efficiency, value for money, and improved client outcomes
Qualifications:
·
Relevant degree (medical/nursing/midwifery highly desirable and preferred)
·
Project cycle management training desirable
·
More than one Ugandan language desirable
·
Knowledge of clinical procedures and minimum standards essential
Skills/Experience:
·
Experience and knowledge of Ugandan health sector and community health
service delivery
·
Demonstrated ability to mentor and train peers and professionals
·
Experience with vouchers and demand side financing approaches desirable
·
Excellent communicator
·
Excellent counselling clinical skills for LARCs and FP
Mode of application:
To apply for any of these positions ,
Apply on the respective job and fill in the details and attach your CV
and cover letter in one document(Do not attach transcripts and Certificates) OR
send a CV and Cover letter only(Do not attach transpcripts) by email to
jobs@mariestopes.or.ug
or post to the Senior Manager,
People and Development,
Plot 1020, Kisugu-Muyenga,
P.O Box 10431, Kampala-Uganda,
quoting the position in the subject(title) before 13th March, 2015, 5pm.
Thank you.
