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Position Title:Logistics Co-ordinator
Country:Flexible
Duty Station: Great Bardfield, Braintree, Essex
G4S Region: UK & Ireland
Employment Type:Full Time Permanent
Job Reference: G4S/US/2583
Salary: £20,000
Application Deadline: January 3, 2015
Job Introduction:
To ensure the effective and efficient day-to-day operation within the
patient transport service by coordinating the distribution of patient journey’s
with care and respect
Role Responsibility:
·
Understand patient mobility,
special needs and staff rosters to allocate appropriate resources effectively.
·
Manage time efficient routes on a
daily basis, making effective use of resources in order to meet patient
requirements.
·
Deal with all routine routes in a
timely manner so that an appropriate response is provided.
·
Liaise with the management team
to identify any potential problems.
·
Treat all callers with respect,
courtesy and cordiality, whilst obtaining relevant accurate information quickly
·
Coordinate Ambulance Care
Assistants and Emergency Medical Technicians and liaise with customers to
ensure an excellent service is offered and delivered
·
To ensure utilisation is managed
to the highest levels whilst managing costs to the KPIs set.
·
Continual analysis of data and
functions to recommend business best practice
·
Support all administration for
holidays, sickness and overtime escalating to HR where required
·
Administration and record keeping
is kept to a high standard
·
Responsible to report all
vehicles are repaired and roadworthy for hire
·
Promotes a high level of morale,
ensuring the team remain customer focussed maintaining integrity at all times
·
Teams are engaged and fully
understand the business goals and objectives
·
Ensure the contracted service is
delivered on a timely basis to the required standard in line with policies and
procedures.
·
Organise and allocate resources
to optimise service delivery.
·
Provide support and advice to
Ambulance Care Assistants and Emergency Medical Technicians
·
Assist in the planning of the
shift rosters, ensuring relevant cover throughout the year
·
Deal with any and all matters
which arise as first point of contact
·
Follow all appropriate safety
procedures and report any potential hazards or possible misuse of the service
to the Control Room Manager/Assistant Control Room Manager.
·
Carry out any other duties
relevant to the role as directed by your Control Room Manager and/or Assistant
Control Room Manager.
The Ideal Candidate:Essential
Desirable
·
Full driving license required
·
Ability to work effectively as
part of a team
·
O Level/GCSE in Maths and English
·
Worked in a fast pace multi
delivery environment
·
Customer focused
·
Good communicator and problem
solving skills with strong time management ability
·
I.T. Literate (i.e. Microsoft
Office Suite)
·
Assertive, results orientated
individual capable of leading a team unsupervised
·
Flexible approach to working hours.
·
Application of common sense
approach
·
A caring attitude towards
patients and an outgoing, friendly manner, able to show empathy and respect
·
The post holder must be willing
to undergo suitable training including Manual Handling, Risk Assessment,
Customer Services, client induction, advanced driving and first aid.
·
Able to deal with multiple tasks
and prioritise
·
Able to work on own initiative
and proactively
·
Ability to remain calm and
professional at all times
Mode of application:
Apply Online:
To apply to this position please click the link below and follow the
application instructions below.
