Position Title: E- Channels Business Manager
Organisation: BANK OF AFRICA – UGANDA Ltd
Deadline: Monday, 20th January
2014
Reporting: to the
Head of Retail Banking
Background Information:
BANK OF AFRICA – UGANDA Ltd. is part of GROUPE BANK OF AFRICA (BOA)
comprising 16 Commercial Banks, 3 Leasing Companies, 2 Investment Companies, a
Stock Brokerage Company, an Asset Management Company and a Mortgage Bank. It
spans 15 African countries and France, employing over 5,000 people. BOA
believes in Transparency, Expertise, Proximity and Responsibility.
BOA UGANDA is seeking applications from qualified persons who are
accomplished to take up the position of E-Channels Business Manager. The position will be reporting to the Head of
Retail Banking and will be responsible for the following:
Position Function:
Manage the Bank’s E-Channels programme, and drive the execution E-Channels
Business Growth strategy in line with the overall mission of the Bank.
Apply to: Human Resources Manager
Email: boajobs@boauganda.com
Address: Plot 45, Jinja Road
Deadline: Monday, 20th January 2014
Qualifications:
·
Bachelor’s degree in Business,
Finance, Banking, Marketing or a related field
·
Professional qualifications in
Marketing, Finance or related field e.g. CIMA, ACCA, CFA, CPA desirable
·
5 years’ experience in Finance
related Business Development; 2 of which should be in e-channels
·
Strong track record in Direct
Selling, Sales Management and Relationship Management
·
Solid grasp general trends and
applicability of technology, electronic channels / banking
·
Strong strategic perspective
·
Leadership and people management
skills
·
Customer centricity, with a
strong sense for client behavior
·
Solid business acumen and
financial skills
·
Networking skills, tact and
diplomacy; with ability to influence key people inside and outside the Bank
·
Very strong presentation, verbal
and written communication skills
·
Team player with strong
interpersonal skills and the ability to build internal and external networks
·
Ability to work in a fast paced
and result driven environment
Key duties & Responsibilities:
·
Coordinate the formulation and
execution of the e-channels strategic business plan to support the Bank’s
growth strategies and exceed defined e-channels business goals
·
Work with the marketing and
business teams to identify key target segments, formulate plans to engage and
acquire new customer relationships, and drive acquisition and usage of
electronic banking channels / products
·
Identify opportunities for new
revenue streams around electronic banking and collaborate with relevant
departments such as marketing, ICT, product development, operations and
external parties to develop responsive product solutions to tap into such
opportunities
·
Liaise with the retail banking
management teams to rally the whole branch-network to drive retail uptake of
electronic banking channels and products through finger-tip product knowledge
and vigorous monitoring and engagement of branches on electronic banking sales
and product uptake
·
Spearhead the identification of strategic
business partners of electronic banking, and actively guide the negotiation and
set up of strategic relationships with such third parties to drive market
foot-print, customer accessibility and wide availability of the Bank’s
electronic banking services
·
Continuously monitor the
performance of the whole portfolio of electronic banking channels / products,
maintain traction against set performance targets and proactively advise
management on corrective measures where necessary
·
Vigilantly monitor the market and
industry trends, and competitor behaviour to gather business intelligence to
advise and shape management response to effectively manage opportunities and
threats while maximizing e-channels business performance
·
Manage, motivate and develop the
e-channels team through rigorous performance management, coaching, mentoring
and learning interventions to create a team able to deliver the e-channels
mission
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