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Tuesday, 5 March 2013

Operations Manager


 Company Name:              FUTURE OPTIONS CONSULTING LTD-- offering online recruitment services is recruiting on behalf of its valued Client
Company Profile:
                Our client is a non-profit organization dedicated to discovering what works to help the world’s poor. They apply rigorous techniques to develop, test and scale up proven solutions to real-world problems faced by the poor in developing countries.
Job Description:
              The Operations Manager will work with the Country Director, Deputy Country Director, Research Manager, and Field Operations Manager to further develop, update, and implement organizational policies and systems in the areas of human resources, logistics, procurement, administration, and security management. Tasks related to these areas include, but are not limited to, the following: Human Resources o Define the organization’s structure / job titles as the company grows; investigate improved payment structures that are in accordance with Ugandan labor law. o Maintain and improve human resource policies, including writing a human resource manual. o Redefine and implement a performance evaluation process—ensuring each member is routinely given constructive feedback. o Manage employee benefits and on boarding of new staff (e.g. getting all necessary forms, reviewing and explaining contracts, liaising with the health insurance company and so on) o Ensure compliance with Ugandan labor law o Maintain a staff database of basic information, including emergency contact information, phone numbers, and so on. o Assisting with training staff – both initially for new staff and ongoing as is necessary to ensure the office is most efficient. o Manage the process to hire short term contractors—ensuring staffing decisions are transparent and based on strong past performance. This includes managing and updating a confidential database. o Recruit field staff for specific projects—suggesting candidates for new positions based on past performance; helping to interview and select new candidates in collaboration with the supervisors. o Manage the evaluation process of contract field staff—ensuring all supervisors are filling out evaluations after each data collection, that this information is entered in the database, and that all supervisors have constant access to past evaluations. Administration • Ensure USAID funded projects follow all necessary protocols in terms of staffing, timesheets, procurement, flights, and so on. • Ensure effective administration of the Kampala office and field offices: supervise the Office Manager in all day to day activities. • Coordinate the acquisition of foreign staff visas. • Manage the process of acquiring government and local ethics board clearance for research projects. Logistics • Refine and manage the procurement process—ensuring all items and services are purchased in line with the conflict of interest policy. • Oversee the Office Manager in managing and tracking assets, including phones, PDAs, and other field equipment that is shared across projects. Security Management ,
• Lead efforts to improve security systems and policies, including enforcing policies and holding staff accountable for following them.
 • Track security developments and keep staff informed.
 • Provide security briefings to all new staff.
• Assist CD and DCD in developing contingency strategies to continue work in times of heightened security.
 • Ensure all staff are prepared to deal with emergencies in terms of the phone tree, understanding the GPA process, being aware of health centers in the field vicinities, and having an action plan when problems arise.
Experience: 2 (Years)
Job Type:             Full Time
Industry Type:   NGOs
Functional Area:              Production/Operations
Location:             Kampala Uganda
Skill Set:             
Desired Qualifications and Experience:
  • • At least two years work experience in a human resource or related management position required—an ideal candidate will have experience solely leading a human resources team.
  • • Degree in management, human resources, or related field preferred. Masters degree a strong plus.
  • • Strong computer skills required – particularly in terms of using, creating, and editing Excel files.
  • • Demonstrated excellence with human resource management, operational planning and database management
  • • Must excel at working productively over email and in a crosscultural environment.
  • • Exceptional analytical and organizational skills, and attention to detail
  • • Flexible, selfmotivated, and an ability to manage multiple tasks • Must be a strong leader who naturally works independently with little supervision.
  • • Strong written and oral communication skills; Ability to think critically required.
  • • Interest in organizational development; passionate about enabling staff and the office to reach its full potential
  • • Demonstrated ability to work effectively in crosscultural environments
  • • Knowledge of or experience with research and evaluations of social programs preferred
How to Apply:   Send your cover letter, CV, three references, and salary expectations to placements@futureoptionsug.com and opsmgruganda@gmail.com. In the subject line, type: Operations Manager Application: Your Name. Only short listed candidates will be contacted.

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