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Position Title:NATIONAL CONSULTANT: BUSINESS OPERATIONS STRATEGY (BOS)
Duty Station: Kampala, UGANDA
Employment Type:Full Time Permanent
Type of Contract : Individual Contract
Post Level : National Consultant
Languages Required : English
Starting Date : 27-Apr-2015
Duration of Initial Contract : 60 Working Days
Expected Duration of Assignment : 60 Working Days
Application Deadline: 13-Apr-15
Organizational Profile:
Under the overall leadership and guidance of the United Nations Country
Team (UNCT), the Operations Management Team (OMT) endeavors to facilitate the
implementation of Delivery as One (DaO) by harmonizing operational practices of
UN bodies, agencies, funds and programmes in Uganda. Moreover, the OMT proposes
and implements inter-agency initiatives to ensure the quality of support services,
while utilizing resources effectively.
Within this context, the UNCT has decided to adopt and implement UN
Development Group’s (UNDG) pilot results-based framework to plan, monitor,
implement and evaluate operational activities, namely the Business Operations
Strategy (BoS). The BoS will outline critical inter-agency harmonization and
operations activities planned to support the new UNDAF implementation cycle:
2016-2020 prioritized after conducting various operational analyses in light of
new needs coming out of the UNDAF and Costed Action Plan, Agencies Operational
Policies and Procedures, the OMT operational/common services baseline and field
operations reports.
Duties and Responsibilities
Scope of Work
Within this framework, this consultancy intends to develop a finished
product of the 5yrs (2016-2020) Business Operations Strategy (BoS) as a key
deliverable in close collaboration with the OMT and its technical working
groups as well as other thematic groups of the UN including the Programme
Management Team, the M&E Team, etc. The strategic stages within the
formulation process include conduct of an Operational Analysis (Baseline
Analysis: data collection and analysis of operational data to determine current
status); cost benefits analysis and strategic prioritization (rationalizing and
ranking in terms of the most benefit and cost); determining new needs and
requirements (review of the UNDAF results framework to determine new needs and
advice on system requirements to address those new needs); leading the
strategic formulation process (developing the results and M&E matrixes as
well as 5yrs budgeting) and finalizing the BoS (supporting the editing of the
BoS narrative, including the governance & accountability framework and
validation and approval).
Within this framework, the proposed pillars of the BoS under which the
analysis shall be done include ICT, Logistics/Transportation and Finance,
Procurement, Human Resources, HACT and One House respectively based on the work
of the OMT Working Groups and the current country context. Note that OMT
structural reconfiguration may result as part of the strategic review process.
Duties & Responsibilities
The detailed duties and responsibilities of the Consultant are as follows:
The Consultant will be primarily responsible for taking the lead in all
technical, (meeting/discussion) facilitation, administrative support required
by the OMT for the development of the operations feasibility/prioritization
report and facilitation toward the development of the BoS including the:
Operational Data Collection/Analysis:
Development of required data
collection templates;
Actual collection of operational
data in collaboration with OMT at Kampala and field levels (Northern Uganda);
Data Rationalization and
Analysis.
Operational Analysis:
Baseline: ( Supply)
Current Service Offering (both
agenciesspecific and common service mapping).
Needs/Requirements (Demand)
Programme related Needs (deducted
from the UNDAF/One Programme);
Other, non-programme related needs
(field operations, etc.).
Cost-Benefit- Analysis and Prioritization:
Identifying, ranking and
sequencing of common services by contextual relevance, cost, UNCT capacity,
mandate, etc.;
Develop Common Service Priority
Ranking (Baseline Report) with clear baselines indicators at the pillar and
outcome levels.
Strategic Process:
Developing the BoS Results Matrix
·
Identify suitable outcomes as per
the above operational analyses;
·
Develop outputs per outcome;
·
Identify and set baselines,
targets and Key Performance Indicators (KPIs) for 5yrs at outcome level with
required resources (budget);
·
Include indicative resource
requirements at the outcome level;
·
Set lead agencies at the output
and activities level.
Developing the Monitoring and Evaluation Framework:
·
Develop clear M&E matrix as
per UNDG BoS M&E guidelines;
·
Develop required reporting and
tracking tools with a clear link to current electronic Management Information
System (eMIS);
·
Develop M&E management
arrangements and frequencies.
·
Developing the Annual Work Plan: 2016:
·
Develop and cost annualized
activities per output for 2016 as per UNDG template.
Develop BoS Narrative/Submission:
·
The OMT/BoS technical Team,
working closely with the Consultant (offsite), and the OMT Working Groups will
develop the various narrative sections of the BoS;
·
The Consultant will edit the final
draft version of the document and present to the OMT/PMT (VCT, Skype Session)
and seek their feedback;
·
The Consultant, with OMT
Chairpersons and RCO, will facilitate the presentation of draft BoS to the UNCT
for review (VCT, Skype Session) and incorporate inputs toward the development
of the final draft;
·
This consultancy contract will
end after the UNCT approves the final version of the BoS.
Duties & Responsibilities:
The detailed duties and responsibilities of the Consultant are as follows:
The Consultant will be primarily responsible for taking the lead in all
technical, (meeting/discussion) facilitation, administrative support required
by the OMT for the development of the operations feasibility/prioritization
report and facilitation toward the development of the BoS including the:
Operational Data Collection/Analysis:
Development of required data
collection templates;
Actual collection of operational
data in collaboration with OMT at Kampala and field levels (Northern Uganda);
Data Rationalization and Analysis.
Operational Analysis:
Baseline: ( Supply)
Current Service Offering (both
agenciesspecific and common service mapping).
Needs/Requirements (Demand):
Programme related Needs (deducted
from the UNDAF/One Programme);
Other, non-programme related
needs (field operations, etc.).
Cost-Benefit- Analysis and Prioritization:
Identifying, ranking and
sequencing of common services by contextual relevance, cost, UNCT capacity,
mandate, etc.
Developing the BoS Results Matrix:
·
Identify suitable outcomes as per
the above operational analyses;
·
Develop outputs per outcome;
·
Identify and set baselines,
targets and Key Performance Indicators (KPIs) for 5yrs at outcome level with
required resources (budget);
·
Include indicative resource
requirements at the outcome level;
·
Set lead agencies at the output
and activities level.
Developing the Monitoring and Evaluation Framework:
·
Develop clear M&E matrix as
per UNDG BoS M&E guidelines;
·
Develop required reporting and
tracking tools with a clear link to current electronic Management Information
System (eMIS);
·
Develop M&E management
arrangements and frequencies.
·
Developing the Annual Work Plan: 2016:
·
Develop and cost annualized
activities per output for 2016 as per UNDG template.
Develop BoS Narrative/Submission:
·
The OMT/BoS technical Team,
working closely with the Consultant (offsite), and the OMT Working Groups will
develop the various narrative sections of the BoS;
·
The Consultant will edit the
final draft version of the document and present to the OMT/PMT (VCT, Skype
Session) and seek their feedback;
·
The Consultant, with OMT
Chairpersons and RCO, will facilitate the presentation of draft BoS to the UNCT
for review (VCT, Skype Session) and incorporate inputs toward the development
of the final draft;
·
This consultancy contract will
end after the UNCT approves the final version of the BoS.
Deliverables/Outputs:
·
Operational Data Collection and
Analysis (Onsite);
·
Operational Analysis (Baseline,
Needs & Requirements, Cost-Benefit Analysis & Strategic Prioritization)
(Onsite);
·
Strategic Process (Formulation of
Results Matrix, M&E Framework & AWP 2016) (Onsite);
·
Develop BoS Narrative/Submission
of Final UNCT Approved BoS (Offsite).
Institutional Arrangements
The contractor/consultant will be supervised by the OMT chair through the
BoS technical team. He/she will report to the OMT Chair who is responsible to
approve and accept outputs and performance on behalf of the OMT with guidance
with the BoS Technical Team. During the contract period, the contractor is
expected to interact with the OMT various working groups, the PMT, the UNACs,
the M&E Team, the UNCG and specific agencies where necessary.
Duration of Work
This consultancy, aimed at providing technical support to the OMT on the
BoS formulation is expected to run for no more than (60) days only. The
consultancy (technical support) to be scheduled to provide the required
technical support at different stages of the formulation process.
Duty Station
Kampala, Uganda with travel to UN joint field offices including Northern
Uganda where necessary.
Competencies
Functional Competencies:
Professionalism:
·
Knowledge and understanding of
UN’s operational context in Uganda, particularly in the fields of common
services and the Business Operations Strategy;
·
Ability to identify key
procedures and issues, conduct data collection, operational analyses and
discussions with decision-makers to propose solutions to these issues;
·
Ability to apply sound judgment
in the context of assignments given, and work under pressure;
·
Shows persistence and remains
calm in stressful situations. Shows pride in work and achievements,
demonstrates professional competence and mastery of the subject matter.
Responds positively to feedback and different points of view;
·
Conscientious and efficient in
meeting commitments, observing deadlines and achieving results.
Planning and Organizing:
·
Develops clear goals that are
consistent with the terms defined here;
·
Identifies priority activities
and assignments, and adjusts them as required;
·
Allocates appropriate time and
resources for completing work by foreseeing risks and developing contingency
plans accordingly. Monitors and adjusts plans as necessary, and uses time
effectively.
Accountability:
·
Takes ownership of
responsibilities and honors commitments;
·
Delivers assigned tasks within
prescribed time, cost and quality standards;
·
Operates in compliance with
organizational regulations and rules;
·
Takes personal responsibility for
his/her shortcomings
Corporate competencies:
Demonstrates integrity and
ethical standards;
Displays cultural, gender,
religion, race, nationality and age sensitivity and adaptability.
Required Skills and Experience
Education:
Advanced degree (Masters) in
operations, finance, auditing, logistics, procurement, management, statistics
or development related field preferably with specific focus on international
development and humanitarian operations.
Experience:
·
Minimum of 5 years of experience
with procurement, logistics or operations having quantitative analysis
background and having UN experience;
·
Professional training in, and
experience with statistical/operational analyses, and inter-agency procurement
activities involving multiple UN agencies;
·
Experience working with Business
Case Analysis and Business Process Harmonization in an international context;
·
Experience working in Uganda for
an international organization such as a UN agency;
·
Expertise in operational support
activities required to ensure high-quality and cost-effective delivery of UN’s
development and humanitarian assistance, particularly within the context of
Uganda;
·
Experience with holding
operational analyses to identify benchmarks on quality and efficiency for
inter-agency operations activities, and monitor and implement these activities
accordingly;
·
Knowledge of UN’s legal context
in Uganda, and the Uganda market, particularly to facilitate UN’s inter-agency
harmonization, operational support and procurement activities.
Language:
Fluent in English (both written
and spoken).
Application Procedure
The candidate is required to submit an electronic application directly
uploaded on the UNDP jobs website with all the requirements as listed here
below. Annexes and further information may be downloaded on http://procurement-notices.undp.org/.
(Reference # 55171).
Interested individual consultants must submit the following
documents/information to demonstrate their qualifications in one single PDF
document:
The application should include the following documents/information:
·
Duly accomplished Letter of
Confirmation of Interest and Availability using the template provided by UNDP
(see Annex II);
·
Updated Personal CV highlighting
past experience in similar assignments and with 3 professional references with
contact details (email and telephone);
·
Technical Proposal: suggested
outline for technical proposal;
·
The offerors' interpretation of
the assignment;
·
Approach and methodology for
undertaking the assignment;
·
Work-plan.
Financial proposal (in template provided in Annex II) stating an all-inclusive
fixed lumpsum fee for this assignment in Ugandan Shillings, supported by a
breakdown of costs. Such total lump sum price must include professional fee,
and costs necessary to conduct the assignment such as communication costs, etc.
The consultant will be paid against the completion of specific, measurable
deliverables as identified in this TOR.
Annexes
Annex I: Individual Contractor General Terms and Conditions;
Annex II: Template to Confirmation of Interest and Availability and Submit the Financial
Proposal.
Mode of application:
Apply Online:
To apply to this position please click the link below and follow the
application instructions below.
When applying for a job, make sure your profile and CV are up-to-date.
For clarifications, please send your email to
justine.naiga-bagonza@undp.org, diana.nabbanja@undp.org and
agnes.kintu@undp.org.
UNDP is committed to achieving workforce diversity in terms of gender,
nationality and culture.
Individuals from minority groups,
indigenous groups and persons with disabilities are equally encouraged to
apply.
All applications will be treated with the strictest confidence.
