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Careers in Banking - Head of Retail
at Imperial Bank
Position Title: Head of Retail
Duty Station: Kampala, Uganda
Organisation: Imperial Bank
Employment Type:Full Time Permanent
Application Deadline:12th January, 2015
Background Information:
Imperial Bank was founded in Kenya in 1993 as a Finance and Securities
Company. The bank converted into a fully
fledged commercial bank in January 1996. Since then it has had a long standing
tradition of achieving strong financial performance while successfully focusing
on efficient client service delivery.
Imperial Bank has also been on an aggressive expansion strategy as is
witnessed with the opening of the Uganda subsidiary in February this year.
The bank which has 16 branches in
Kenya has just opened its 2nd branch in Kampala at the Mukwano mall on Kyaggwe
road.
Job Summary:
The Head of Retail will be responsible for developing and delivering
Imperial Bank’s strategy for growing the retail business.
Key Duties and Responsibilities:
1. Strategy and Product Development:
Develop the retail strategy in
line with the Bank’s overall strategy and direction.
Work closely with Business Units
to develop joint marketing strategies and gain from synergies available through
the Bank’s customer base.
Oversee the sales forecasting
process and setting targets for sales periods.
2. Review of Infrastructure:
Establish effective processes to
deliver Retail Banking
Supervise the operations and provide
support to branches in line with growth of the Retail business.
3. Risk Management: Actively monitor and manage credit risk, operational risk and marketing
risk relating to Retail business.
4. Sales and Marketing:
·
Oversee the Bank’s advertising
strategy and public relations relating to Retail Banking, in close coordination
with the MD
·
Manage the branding activities
for departmental products to enhance product image and visibility.
5. Customer Service and Management: actively coordinate and deal
with customer complaints and feedback.
Qualifications, Skills and Experience:
·
The applicants for the Imperial
Bank Head of Retail should hold a Master’s degree
·
A minimum of ten or more years’
experience preferably in Retail Banking, Sales and Marketing,
·
Credit/Risk Management and
Banking Operations.
·
Five years’ experience at a
managerial level.
Mode of application:
All qualified candidates are encouraged to send their application letters
with recently updated CVs via E-mail to: hr@imperialbank.co.ke.
Please clearly indicate the position
you are applying for in Subject of E-mail.
Deadline: 12th January, 2015
